INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What materials are used in your handcrafted products?

Our handcrafted products are made from high-quality, premium materials. For dohars and bedsheets, we use soft, breathable fabrics like cotton and linen. Each item is carefully selected to ensure durability, comfort, and a luxurious feel.

How can I place an order?

You can place an order directly through our website. Simply browse our collection, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your order. If you need assistance, feel free to contact our customer service team.

What is your return policy?

We offer a 14-day return policy for all our products. If you are not satisfied with your purchase, you can return it within 14 days of receipt. The item must be unused and in its original packaging. Please refer to our Shipping & Returns page for more details.

How do I track my order?
  • After placing an order, you will receive a confirmation email with a tracking number. You can use this number to track your order's status on our website or through the shipping carrier’s site. For any issues, contact our customer service team for assistance.
Can I customize a product?

Yes, we offer customization for certain products. If you have specific requirements or would like a custom design, please reach out to us through our Contact Us page or email us directly. Our team will be happy to assist you in creating a bespoke piece that meets your needs.

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