{"id":11,"date":"2024-08-01T04:02:45","date_gmt":"2024-08-01T04:02:45","guid":{"rendered":"https:\/\/nietugarments.softmaji.cloud\/?page_id=11"},"modified":"2024-08-14T11:09:51","modified_gmt":"2024-08-14T05:39:51","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shanviboutique.in\/?page_id=11","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> 10 Aug 2024<\/p>\r\n<p>At Nietu Garments, we strive to ensure your satisfaction with our handcrafted products. If for any reason you are not completely satisfied, please review our return and refund policy below.<\/p>\r\n<h3><strong>1. Return Policy<\/strong><\/h3>\r\n<ul>\r\n<li><strong>Eligibility:<\/strong> Returns are accepted within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.<\/li>\r\n<li><strong>Process:<\/strong> To initiate a return, please contact us at +91 7607167655 or via email at <a rel=\"noreferrer\">nietusiinggh@gmail.com<\/a>. Provide your order number, a brief reason for the return, and any relevant photos.<\/li>\r\n<li><strong>Return Shipping:<\/strong> The customer is responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for returns.<\/li>\r\n<\/ul>\r\n<h3><strong>2. Refund Policy<\/strong><\/h3>\r\n<ul>\r\n<li><strong>Processing Time:<\/strong> Refunds will be processed within 7 business days after we receive and inspect the returned item. The refund will be issued to the original payment method used at the time of purchase.<\/li>\r\n<li><strong>Non-Refundable Items:<\/strong> Certain items are non-refundable, including customized or personalized products and gift cards.<\/li>\r\n<li><strong>Partial Refunds:<\/strong> Partial refunds may be issued for items that are not in their original condition, are damaged, or missing parts for reasons not due to our error.<\/li>\r\n<\/ul>\r\n<h3><strong>3. Exchanges<\/strong><\/h3>\r\n<ul>\r\n<li><strong>Eligibility:<\/strong> We do not offer exchanges. If you wish to exchange an item, please return the original item and place a new order.<\/li>\r\n<\/ul>\r\n<h3><strong>4. Defective or Incorrect Items<\/strong><\/h3>\r\n<ul>\r\n<li><strong>Reporting Issues:<\/strong> If you receive a defective or incorrect item, please contact us within 7 days of delivery. We will arrange for a return and ensure a replacement or full refund as per your preference.<\/li>\r\n<\/ul>\r\n<h3><strong>5. Contact Information<\/strong><\/h3>\r\n<p>For any questions or concerns regarding returns and refunds, please contact us at:<\/p>\r\n<p>Nietu Garments<br \/>Dhulmau House, New Colony, Jiyamau, Hazratganj, Lucknow, Uttar Pradesh-226001, India<br \/>Phone: +91 7607167655<br \/>Email: <a rel=\"noreferrer\">nietusiinggh@gmail.com<\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 10 Aug 2024 At Nietu Garments, we strive to ensure your satisfaction with our handcrafted products. If for<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shanviboutique.in\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shanviboutique.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shanviboutique.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shanviboutique.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shanviboutique.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":2,"href":"https:\/\/shanviboutique.in\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":15945,"href":"https:\/\/shanviboutique.in\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/15945"}],"wp:attachment":[{"href":"https:\/\/shanviboutique.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}